Privacy Policy

Last Updated: July 2026

At Choturanga, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or contact us.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Phone number
Billing and shipping address
Order and purchase information
Account information
Payment-related information
Messages, enquiries, and customer support communications

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, and general website usage data.

How We Use Your Information

We may use your information to:

Process and fulfil your orders.
Arrange shipping and delivery.
Provide order confirmations and updates.
Respond to enquiries and customer support requests.
Process returns, exchanges, cancellations, and refunds.
Improve our website, products, and customer experience.
Prevent fraud and protect the security of our website.
Send promotional communications where you have provided consent.
Comply with applicable legal and regulatory requirements.

Payment Information

Payments may be processed through secure third-party payment service providers. Choturanga does not directly store complete credit or debit card details where payments are handled by an external payment gateway.

Payment providers may process your information according to their own privacy policies and security practices.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, remember your preferences, understand website traffic, and enhance your shopping experience.

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the website.

Sharing of Personal Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties that help us operate our business, including:

Payment processors
Shipping and delivery partners
Website hosting and technology providers
Analytics and marketing service providers
Professional advisers and legal authorities where required by law

These third parties may only receive information necessary to provide their respective services.

Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorised access, misuse, loss, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, process transactions, maintain business records, resolve disputes, and comply with legal obligations.

Your Rights

Subject to applicable law, you may have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of certain personal information.
Withdraw consent for certain uses of your information.
Opt out of promotional or marketing communications.

To exercise any applicable privacy rights, please contact us using the details provided below.

Marketing Communications

If you subscribe to receive promotional emails or messages, we may send you information about new products, special offers, and updates.

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Third-Party Links

Our website may contain links to third-party websites or services. Choturanga is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing their privacy policies before providing personal information.

Children’s Privacy

Our website and services are not intended to knowingly collect personal information from children without appropriate parental or guardian consent where required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable legal requirements.

Any updates will be published on this page with a revised “Last Updated” date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us:

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